Refund policy

Returns & Refund Policy

At HomeFurnish Hub, we want you to be satisfied with your purchase.

Returns
We accept returns within 14 days of delivery.
As our furniture is pre-assembled, customers must notify us within 2 days of delivery if there is any issue or if they wish to return the item.

Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos as proof. We will arrange a replacement or refund.

Refunds
Once the returned item is received and inspected, your refund will be processed.
Refunds are issued to the original payment method and may take a few working days to appear.

Return Conditions

  • Item must be unused and in original condition
  • Customer must report issue within required time
  • Custom or special items may not be eligible for return

Delivery Note
We provide ground floor delivery only. Please ensure access is suitable before ordering.

Contact Us
Email: shamroze@homefurnishhub.co.uk